AML / Anti-Fraud Policy

Users may not use SoulPal to:

• commit payment fraud or chargeback abuse;
• use stolen payment methods;
• launder money or conceal illegal proceeds;
• engage in account resale, bonus abuse, or identity fraud; or
• use the Service as part of a scam, phishing, or deceptive commercial scheme.

We may review transactions, account activity, device signals, network data, and other risk indicators to detect suspicious behavior.

Where appropriate, SoulPal may request additional verification, delay access to paid features, cancel transactions, freeze benefits, or suspend accounts pending review.

We may cooperate with payment processors, financial institutions, regulators, or law enforcement where required or appropriate.